- The first roll out of a superior process is always inferior to a mature inferior process.
- The first roll out of a superior product (like the automobile) is inferior to a mature product (like the horse and buggy). That is, it does not go as far; it goes more slowly; it's much less reliable; it's difficult to find "feed"; and it's dangerous to have that "feed" (gasoline) around because it could explode--when was the last time you heard of a horse or oats exploding....
The Law of System and Product Development
Cost, Schedule, Quality; choose two of the three. This may be a corollary of Arrow's Impossibility Theorem.
The Difference Between the Transformational and Transactional Manager
An Expert Chef uses a receipe for guidance; an average cook will slavishly follow it. A Transformational Manager will use the WBS and Project/Program Plan for guidance; the Transactional Manager will slavishly follow it.